Terms, Policies and Rules
Payments for the cottage reservations and RV sites are due prior to guest arrival. We only accept credit card payments. For long-term tenants, a late fee of $50 will be charged if rent is not paid within 3 days of the payment due date. For short-term guests, payments must be made prior to arrival.
Tenants and Guests are responsible for any damage or injury caused by themselves, their children, and/or pets.
Tenant assumes any and all risks associated with the foregoing and agrees to hold Landlord harmless from and indemnify Landlord against the same.
River Trail Cottages (“RTC” or “Property”) is not responsible for personal injuries or damage, loss, or theft of any personal property or vehicle.
We reserve the right to evict any person(s) at any time who does not comply with the rules and policies.
RTC does not provide the delivery of mail or packages to any guests. Guests must make arrangements to have their mail or packages delivered to a third-party location for pickup.
All RVs or Travel Trailers must be in good working order and appearance.
We reserve the right to refuse access to any guests whose vehicle is deemed to be unacceptable.
No tent allowed anywhere on our premises without prior consent from RTC management.
Total number of guests in any space cannot exceed the maximum capacity for that cottage or RV site.
Visitors are welcome to RV sites and cottages between the hours of 9 am to 10 pm, but they must notify River Trail Cottages Management at [email protected] prior to the visit.
Visitors are not permitted to stay overnight. All visitors are required to leave by 10:00 PM.
No overnight parking or storage of trailers, boats, jet skis, or utility trailers is allowed in the common area of the park. RVs/trailers and cars must be parked at your rented space.
Charcoal grills, wood fire pits, deep fryers, and tiki torches are PROHIBITED.
Propane grills and propane fire pits are allowed.
Blowup mattresses, sleeping bags, and cots are not allowed outside.
Maintenance on RVs or vehicles on the property is not allowed.
Washing RVs or vehicles on the property is not allowed.
The use of any paint products or chemicals is prohibited.
Clotheslines are not allowed.
Guests may not hang any items from the trees.
RV sites are to be kept neat and clean for the duration of your stay. No dumping of furniture or any large item is allowed onsite.
Only 1 RV and a maximum of 1 other vehicle are allowed per site unless stated otherwise.
All trash is to be disposed of in trash receptacles throughout the park
DO NOT leave trash out of the cottage or RV site overnight.
Boats, boat trailers, cargo trailers, or car dollies are not allowed on sites.
Drones or other remote-controlled machines may not be used at any time on the property.
All guests should ensure pets and small children are supervised at all times.
River Trail Cottages is an exclusive property where every guest reservation is both important and special to us. If your travel plans change and you must cancel your reservation, please call us at least 15 (fifteen) days prior to your arrival date to cancel your reservation less a $35 processing fee per room.
In the unlikely event that you must cancel with less than fifteen (15) days notice, shorten your stay or check out early, please understand that we must ask you to take responsibility for your entire reservation. If we can rebook your room(s), a full or partial refund will be made.
Rates/policies are subject to change and vary during high impact periods and special requests*. A 30 day cancellation notice is required on whole house bookings and for some holidays and special events.
*SOLAR ECLIPSE EVENT MINIMUM NIGHT REQUIREMENT AND CANCELLATION POLICY:
Due to our desire to accommodate as many guests as possible by assuring they have rooms between April 3, 2024 and April 11, 2024 ("Event Period"), we require a 4-night minimum stay for any reservation made for the Event Period. At the time of booking, full payment for the reservation is due and must be paid. In order to receive any refund, you must cancel your reservation within 24 hours of making the reservation. If you do not cancel within 24 hours of making your reservation, you will not receive any refund for any reason.
Check-In & Check-Out
Our standard check-in and check-out times are as follows:
Check-in: 3:00 PM
Check-Out: 11:00 AM
Early Check-In or Late Check-Out Policy: RTC may be able to arrange an early check-in or a late check-out, if available. Additional fees may apply. In order to ensure availability for incoming guests, please plan prompt departures.
Gift Certificate Policy
Gift certificates must be presented at check-in along with a valid driver's license. Gift certificates are transferable. Any remaining amount on gift certificates can be used at a later day up to the expiration date. Gift certificates cannot be redeemed for cash.
The use of Firearms of any kind is PROHIBITED on RTC premises.
The use of archery, paintball, slingshots, or air guns is PROHIBITED.
Fireworks of any kind are PROHIBITED.
Use of illegal drugs is PROHIBITED.
Obnoxious and/or noisy behavior of ANY kind is PROHIBITED.
Speed limit on the property is 5 mph.
Motorcycles must be at idle speed when traveling through the Resort.
Children under 14 years of age must always be accompanied by an adult.
No vehicles can block any portion of the roadway.
Vehicles may park in designated spaces only.
Only persons with a valid driver’s license may operate a motor vehicle in the park
Vandalism of any kind by anyone in your group (regardless of age) may result in eviction from RTC.
Management is not responsible for lost, stolen, or damaged articles. Keep your valuables locked up.
Report any problems with your cottage or RV site to River Trail Cottages management immediately.
We adhere to and maintain all state, county, and local laws on property.
Quiet hours are from 10:00 PM to 7:00 AM.
Please be courteous to other guests around you.
Loud music or objectionable noise is not allowed at any time.
No parties are allowed after 10 p.m. every day.
Inconsiderate guests will be evicted from the park.
Profanity or violence toward other guests or RTC staff will result in immediate eviction from the park.
Guests violating rules that result in eviction notice will not receive any refunds for their stay
RTC reserve the right to refuse service to anyone whose pet is NOT considered suitable for the serenity/safety of our guests or the Resort.
Pets must be kept on a leash at all times under the control of someone who can always manage all animals.
There is a two-pet limit on our premises. Any extra pet will be subject to a $50 pet fee.
No exotic or oversized pets are permitted. This includes all reptiles or large birds.
All Pets must be registered with park management prior to or upon arrival.
Pets may not be left outside unattended.
Guests are responsible for “cleaning up” after their pets.
Guests should carry proof of their pet’s current vaccinations.
Pets are prohibited inside RTC office and the Old Train Depot.
RTC is not responsible for and will hold accountable pet owners for any injury or damage caused by the pet(s).
Service animals may accompany a disabled person without any proof of disability or certification for the service animal.
River Trail Cottages reserves the right to evict any person(s) at any time who does not comply with the above rules and policies.